AAConsultant.com Privacy Policy

1)     Privacy Policy

Our Pledge

We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong.

Types and Use of Personally Identifiable Information Collected

At times, you may be required to give your personally identifiable information including, but not limited to, your name, gender, date of birth, age, identity document number, telephone number, fax number, home address, email address, credit card information, bank account number, education level, occupation, household income, interests and favourite activities etc. Refusal to provide such information or provide incomplete or incorrect information may deny you of access to or use certain parts of our web site, or may render us unable to handle any application or request you are making, or may otherwise defeat the objectives of your visit. If you are under the age of 18, consent from your parent or guardian is required before you give us any personally identifiable information.

Direct Marketing

If you have once given us your personally identifiable information, you may receive from us or from our affiliated companies from time to time telephone calls, email and direct mailings containing promotional materials. If you do not want to receive them, please write to our Customer Services Manager. You may be asked to indicate your preference before signing up for any of our paid services or business transactions.

Third Party Merchants

We may have on-line stores or service providers hosted in our Websites which are operated by third party merchants. If you want to use, order or receive any services and/or products from any of them, please note that any personally identifiable information you provide, once transferred to the relevant merchant, is beyond our control and thus outside the scope of protection afforded by us.

Third Parties Websites

www.aaconsultant.com may provide linkage to other websites. Such linkage is for your convenience only. You will leave our website and be connected to another website which is not under our control. Our privacy policy shall not be applicable to other websites. Please review the privacy policy of other websites separately.

Retention of the Information

If you are our subscriber or member, your personally identifiable information which you have given to us via the Internet or otherwise, during the currency of the subscription period or the membership, will be retained for a reasonable period after termination of your subscription or membership. Furthermore, we will retain records of your online transactions for verification purpose and such records shall be retained for a reasonable period of time.

Disclosure of Information

We may share your information with, or transfer it to our group of companies in which the same has an interest. For details, please refer to our Personal Information Collection Statement. If you do not want to have your information disclosed to any third party, please write to our Customer Services Manager.

Access to and Correction of Information

If you want to access and/or correct your personally identifiable information which you have given us via Internet or other channels, you may write to our Customer Services Manager. We may charge you a reasonable fee for each successful access current from time to time. However, such fee will be waived if the access is necessary to make a genuine and reasonable correction.


All personally identifiable information you provide to us is secured on our web site with restricted access by authorized personnel only. Given the nature of the Internet, we will try to manage to guarantee that the transmission is secure.


Should you have any enquiries concerning our Privacy Policy Statement, please feel free to contact our Customer Services Manager. The address is as follows:

Customer Services Manager


Email Address: cs-privacy@aaconsultant.com

Please note that this Term may be amended from time to time without prior notice. You are advised to check it on a regular basis.


2)     Personally Identifiable Information Collection Statement

As www.aaconsultant.com's members or AA Consultant customer, it may be necessary for you to provide us with your personally identifiable information when you apply to us and or continue to subscribe with us for a service and/or product ("Services"). If your personally identifiable information is incomplete or incorrect, we may not be able to provide or continue to provide the Services and/or products to you.

We shall keep your personally identifiable information confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the laws of Hong Kong and are as set out in this Policy Statement.

You agree that your personally identifiable information provided by you to us may be used and retained by us for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time :

  1. providing the Services;
  2. marketing of goods and/or services by us, our agents or our subsidiaries, in relation to the Services and marketing of any good and/or service by any company within the Group;
  3. processing of any benefits arising out of or in connection with the Services;
  4. analyzing, verifying and/or checking of your credit, payment and/or status in relation to the provision of the Services;
  5. processing of any payment instructions, direct debit facilities and/or credit facilities requested by you;
  6. enabling the daily operation of your account and/or the collection of amounts outstanding in your account in relation to the Services; and
  7. enabling us to comply with our obligations to interconnect or other industry practices.

You further agree that we may disclose and transfer (whether in Hong Kong or abroad) to our agents, contractors, any telecommunications operators, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, any other persons under a duty of confidentiality to us, any company within the Group and any of our actual or proposed assignees or transferees of our rights with respect to you to use, disclose, hold, process, retain or transfer such Personal Data for the purposes mentioned above.

In addition, in accordance with your agreement with us, we may disclose and transfer your personally identifiable information (whether in Hong Kong or abroad) to any company within the Group and to include that personally identifiable information in one or more databases held by us or the Group (which may contain other information collected by us or the Group) for the carrying out of market research, credit assessments, the marketing of goods and/or services by us and/or the Group and for the performance of procedures for comparing Personal Data with other information supplied by you to us and/or the Group for the above purposes. If you do not wish to receive marketing information from us with respect to goods and/or services not related to or in connection with the Services, or for us to disclose, transfer or use your Personal Data for the purposes as set out in this paragraph, please write to our Customer Services Manager at the address below quoting your name, address, account number(s) and other reference number(s).

Under and in accordance with the laws of Hong Kong , you have the right to:

  1. check whether we hold any of your Personal Data;
  2. access your Personal Data held by us;
  3. require us to correct any Personal Data which is inaccurate;
  4. ascertain our policies and practices (from time to time) in relation to Personal Data and the types of Personal Data held by us.

In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any Personal Data access request. All requests for access to or correction of Personal Data or information regarding policies and practices and types of personally identifiable information held should be in writing and addressed to :

Customer Services Manager


Email Address: cs-privacy@aaconsultant.com


Where this disclaimer is available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.